Hear About the Best Home Theater Systems
Don’t let us try to convince you—hear it straight from our customers! Our clients agree that Southwest Audio Visual installs the best home theater systems in San Diego County. We at SWAV aren’t just blowing smoke—we really do take our dedication to customer service seriously. Would we have built our reputation for top rated home theater systems without having the fanbase to prove it?
These are just a few things that customers are saying about SWAV’s best home theater / sound systems:
“Great product, on budget, and on time.”
“The best customer service PERIOD.”
Read these home theater testimonials from our loyal client base to find out why we install the best home theater systems in town:
My wife and I built our last “Dream Home” and Bill Kauzlarich and Jim Diez were the two on the job that made it successful. It was a complete wireless concept of four large LCD’s with a 65 inch, 4 DVD’s, 4 CD’s. The big TV also had surround sound and a “Vision Art” automated picture frame and art piece. The planning in construction and final assembly went on time and worked as expected. The follow up and coordination with Cable, electrical, and the Contractor was handled well. They continue to touch base with us to make sure all is well. They are truly honest in there approach and do quality work. I certainly will use them again and recommend them – Southwest Audio Visual.
To Whom It May Concern:
I hired Jim and Bill from SWAV consulting to design and install my home automation and audio visual system for my home in La Jolla. I was skeptic about installing such a complex system in my home. I have heard horror stories of problems with elaborate systems, but I really wanted the convenience and control available through home automation. Jim and Bill walked us through the entire process from design to working the system when it was all running. The guys really delivered a great product, on budget, and on time. Even after several months, SWAV has been there to answer any of our questions. I would highly recommend Southwest Audio Visual!
La Jolla, CA
Thanks SWAV you are the best,
My name is Garry Grant CEO for SEO Inc http://www.seoinc.com and I don’t trust my AV work to ANYONE but Bill and Jim at SWAV. I love my toys. How many people do you know who have McIntosh speakers with a subwoofer and a 300 disc CD changer/IPOD doc in their kitchen? I have 2 surround sound rooms, bar room, kitchen, and night club (no really, a night club) that SWAV has installed in my home. These guys really know their stuff. The 65” TV in my living room looks like it’s floating in mid air! I control it all with my universal remote that Bill programmed that does everything with the touch of a button (including the lights).
Not only are these guys experts at what they do, but they are totally cool and have the best customer service PERIOD. We often spend time when they finish their work just talking about life and business. They are friendly, extremely knowledgeable, and honest. When they complete the work, they leave the house looking the way it did when they arrived which makes my wife very happy.
I strongly urge you to use SWAV for all of your audio visual needs. Simply put, they are the best, hands down.
Great Job Jim! You and the crew at Southwest Audio Visual did a fantastic Job with the Audio and TV system for our house in La Jolla. Your work has given our house that one last touch.
Cabo Wabo Cantina
To Whom It May Concern:
I began working with Southwest Audio Visual May of 2008. I have a very complicated home audio visual system with distributed audio and video throughout the home. We had multiple technicians out to the house to try to solve various issues with our system. After having bad luck with the previous technicians I was referred to Jim and Bill at Southwest Audio Visual.
The guys at SWAV were very helpful. They explained the issues, gave us our options, and walked us through the best course of action. They were always on time, professional, courteous, fair, and most of all honest. We are comfortable leaving them in the house alone to service our system, and the dogs are comfortable with them as well. We would not hesitate to refer them to our friends and family who are looking for quality service and installation.
Rancho Santa Fe, CA
To Whom It May Concern:
My wife and I needed to completely update our audio visual system in the house as our existing equipment was 10 years old. Although functional, it did not support the latest technologies available and we wanted to take advantage of those capabilities. Not having the technical background, we asked two specialists to consult with us at home and provide recommendations and quotes. Jim at SWAV was one of the two specialists.
While each of them provided great feedback and suggestions, my wife and I both felt that Jim really listened to our requirements and tailored his design with us in mind. The other consultant was great, but his design was a little “over the top” for us and was not as flexible in his thinking and approach. We agreed that we were getting the most value from Jim.
The installation went exactly to plan. Jim and Bill arrived on time, had everything they needed and talked us through the whole install process. We had some challenging requests for them and they took them in their stride and completed everything the way we wanted. They cleaned up as they went and left the house really tidy. We had nothing to do after they left. The system runs amazingly well. The remote control functions are simple to manage as they did a great job programming it. Both Jim and Bill are there for any follow-up questions. We definitely made the right choice!
Peter and Sharon Joyce
September 25th 2009
Jim and Bill,
We are writing to let you know how completely satisfied we are with the audio-video system your company installed. We’ve been enjoying it for over a week now, and its features continually bring smiles to our faces. As you know, when we first contacted you, we had a decent idea about what we wanted out of a system. We didn’t, however, have a very good handle on what was available in the current market place or how the latest technology could be incorporated to meet our needs. The way you were able to expand our horizons and make suggestions to fully take advantage of today’s technology was tremendous. We feel that we went from the technological Neolithic age to the 21st century in a week’s time. To say that you met our needs is an understatement. One of major concerns, in addition to taking advantage of modern technology, was to make the components of our system as unobtrusive as possible. Again, we couldn’t be happier with the results. We now have a system that was installed with a minimum impact on the room, and is completely integrated with the design of our home. Anyway, to sum things up, we are extraordinarily happy with our system. We wouldn’t hesitate to recommend your company, for both your technological expertise and your outstanding customer service, to anyone in the market for an audio-visual system.
Kent and Dianne Hughes
To Whom It May Concern:
We have had the opportunity to use Southwest Audio Visual (SWAV) for 2 separate projects so far. They did a complete installation of a home theater system in our home as well as providing and installing 7 wall mounted flat-screen HD-TV™s in our new company office.
Bill Kauzlarich and his partners are the consummate professionals. They are extremely knowledgeable, experienced, efficient and meticulous. They listened to our needs and desires, then helped guide us through the entire process from selecting appropriate items for the particular sites to the complete installation of the systems. They thoughtfully provided all the necessary accessory items (wall mounts, plates, cables, etc.) to complete the job. And once installed, they spent as much time as we needed with instructions on using and navigating the systems. It was a seamless operation that resulted in a perfect and beautiful set up of all that we requested.
In addition to their expertise and professionalism, they were very helpful, thoughtful and polite. They were honest and trustworthy – we felt comfortable leaving them alone in our home to work. They were very efficient time wise, always accommodating our schedules and timing needs. They always left the site spotlessly clean. And their fees were very reasonable. We feel very fortunate in having found this company with such talented young men. We will use them exclusively for any future needs and are happy to recommend them to anyone needing their services.
Ann and Tony
Jim & Bill~
The team at Southwest AudioVisual has excellent customer service. We had several requests that they hadn’t encountered previously and both Bill and Jim worked feverously finding a solution that would resolve our problems. They follow up with their work and have checked on us several times to see how their solutions are working. They are very responsive. As a result of their hard work they have exceeded our expectations in customer service. It’s hard to find companies with any work ethic and integrity anymore. We feel that SWAV excels in customer service and takes pride in their work product.
Mark and Leslie Lehberg
We were former clients of The Home Theater Store. Due to economic circumstances, the store was closed without notice, with us unable to obtain items on back order, leaving our contract unfinished. On his own, our installer Bill Kauzlarich contacted us to help complete the install. He arrived timely, worked efficiently, left the area clean, and was knowledgeable in his field. Corporate, but especially individual accountability nowadays is hard to find. Bill has now opened his own business. I would not hesitate recommending him and his new company, Southwest Audio Visual, and wish him well in his future endeavors.